Delivery Information
All of our deliveries are made by UK Royal Mail. Your first order qualifies for free worldwide standard delivery if you enter code AM2016 on your order.
| Destination | Cost | Delivery Window |
|---|---|---|
| Deliveries within the UK | ||
| Standard Delivery | £5.00 | 1-3 working days |
| Special Delivery | £10.00 |
1PM on next day if ordered by 1PM |
| Deliveries to Europe |
|
|
| First Class Airmail | £12.00 |
3-5 working days |
| Deliveries to the Rest of the World |
|
|
| First Class Airmail | £16.00 | 5-7 working days |
TRACKING YOUR ORDER
Tracking facilities are not provided for UK deliveries. A signature must be provided to acknowledge receipt.
We provide tracking services for international deliveries where these are available, including the US and most of Europe. Availability of tracking for specific countries can be obtained here.
Where tracking is provided, a tracking number will be included in the email which we shall send to you confirming despatch. Tracked items are electronically scanned at 6 different points in the UK and overseas to the point of delivery. You can check the progress of your delivery by logging on to Royal Mail at royalmail.com/track-your-item and inserting your tracking number.
For certain European destinations, including Germany and Portugal, GLS, a Royal Mail company processes deliveries and provides tracking which you can check using the following link: GLS . For other international deliveries, once your item has left the UK, it is handed over to your country’s postal authority to deliver on behalf of Royal Mail. For some destinations including the US, France, Germany and Ireland, you may be able to see more detailed tracking on that postal authority’s website. Links to postal authorities for the most popular destinations and countries served by GLS can be found here.
Where tracking is not provided, a signature will be required upon receipt for countries referred to above where this service is provided. If nobody is home to sign, your order will be returned to the carrier’s local depot and instructions will be left regarding redelivery.
We deliver to all of the international destinations referred to above.
Unfortunately, we are unable to ship to BFPO, PO BOX and APO/FPO addresses.
IMPORT DUTIES
All deliveries outside the UK and EU may be subject to import duties and taxes, which are levied upon arrival in the country of destination. Payment of these will be necessary to release your order from customs on arrival. You will need to take responsibility for any import duties in your own country. We are unable to advise on the rates, as they vary according to country.